Privacy Policy
At SP Holiday Stay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, book our services, or interact with us in any way. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and payment details when you make a booking or inquiry.
Event Details: Information about your event, such as event type, date, and special requests.
Technical Data: IP address, browser type, device information, and browsing behavior when you visit our website.
Communications: Records of your interactions with us, including emails, messages, and feedback.
2. How We Use Your Information
We use your information for the following purposes:
To process bookings and provide our services.
To communicate with you about your event or stay.
To improve our website, services, and customer experience.
To send promotional offers, updates, and newsletters (with your consent).
To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
Service Providers: Trusted partners who assist us in delivering our services (e.g., payment processors, caterers).
Legal Authorities: When required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
4. Data Security
We take the security of your data seriously and implement appropriate measures to protect it from unauthorized access, alteration, or disclosure. These measures include:
Secure servers and encryption technologies.
Regular security audits and updates.
Restricted access to personal information.
5. Your Rights
You have the following rights regarding your personal data:
Access: Request a copy of the information we hold about you.
Correction: Update or correct any inaccurate or incomplete data.
Deletion: Request the deletion of your data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at [Your Email Address].
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: booking@spholidaystay.com
Phone: +60172280420
Address: B-06-06, I-Sovo @ I-City, Jalan Multimedia, Seksyen 7, 40000 Shah Alam, Selangor
